Creating a safe and healthy environment to reunite families.

We are a Supervised Contact Service operating since 2010’s, known for our dedication to supporting families. We specialise in providing safe and reliable supervised contact visitations and changeovers for separated families, relatives and children. 

Our service includes facilitating smooth transitions between parents and ensuring that children develop and maintain positive relationships with their non-residential parents or extended families. Our caring and professional contact supervisors are present during visits to support these relationships through play, dialogue, and positive interactions.

Services we offer:

  • Supervised Contact provides a safe and neutral environment where children can spend time with a non-residential parent or family member. During these visits, a trained supervisor is present to ensure the safety and well-being of the child, while facilitating positive interactions between the child and their family member.

  • Changeovers refer to the process of safely transferring a child from one parent or guardian to another, typically in situations where there may be conflict or tension between the parents. The changeover is managed in a neutral setting, with the assistance of a supervisor to ensure a smooth and conflict-free transition.

  • Supervised Contact Reports are detailed records of the interactions that occur during supervised visits. These reports document the nature of the visit, the behaviours observed, and any relevant communication between the child and the visiting parent. These reports are often used in court proceedings to provide an objective account of the supervised contact.

We are child-focused.

Our focus is firmly on the needs of the child. We provide a secure and nurturing environment for supervised visitations and changeovers, ensuring that each child can maintain positive relationships with their non-residential parents or extended families without exposure to conflict.

Our supervisors are trained to support children through engaging & meaningful interactions through play.

We understand that the well-being of children is most important. Our services are designed to facilitate smooth transitions, helping them feel safe and valued. We make sure that every child receives the support and care they need to thrive during these vital family interactions.

Our services are available for either:

Court ordered requirements

Your requirements are carefully adhered to during our supervised contact sessions, ensuring that all legal obligations are met while prioritising the child's safety and well being.

Parenting plan agreements

We ensure mutually agreed upon arrangements are respected during visitation while fostering healthy relationships within a supportive environment.

The intake process.

Submit referral form

Intake assessment

Child familiarisation session

Contact supervision

Contact Supervisors.

Lisa Gray, Director, Contact Supervisor & Counsellor.

Susan Glover, Contact Supervisor.

Please fill out the form to get in touch, alternatively you can contact Lisa Gray directly.

Phone: 0416017383

Email: hello@lisagray.com.au